This unit of competency describes the skills and knowledge required to build digital supply chain capabilities in the workforce. It includes identifying supply chain workforce digital capabilities, developing a workforce digital capability plan, developing strategies to enhance workforce digital capabilities and reviewing and reporting on digital supply chain capabilities.

Workforce capability is defined as an organisation's ability to accomplish its objectives and goals through the knowledge, skills, abilities and competencies of its personnel. Building workforce capability in the use of, and engagement with, digital tools and equipment will require identifying knowledge and skill gaps.

The unit is applicable to those with management or team leadership responsibilities within a supply chain.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify workforce digital capabilities

1.1

Industry analysis to identify digital requirements in supply chains and the implications of these for workforce planning is undertaken

1.2

Workforce digital knowledge and skill levels are identified and any gaps are mapped

1.3

Organisational culture, policies, procedures, processes and structures are determined

2

Develop workforcedigital capability plan

2.1

Rationale, goals and objectives for enhancing workforce digital supply chain capabilities are established

2.2

Workforce digital capability strategy plan is developed

2.3

Endorsement of workforce digital capability strategy plan and budget is obtained

2.4

Rationale, goals and objectives of enhancing workforce digital supply chain capabilities are communicated to all approved stakeholders

2.5

Workforce training plan is revised to include digital supply chain guidance and instruction

3

Implementstrategies to enhance workforce digital capabilities

3.1

Training providers are evaluated and recommendations on partnering are made to approved personnel

3.2

Public funding sources for workforce development support programs are reviewed and utilised, as required

3.3

Workforce digital training plan is implemented

3.4

Professional development opportunities to enhance digital skills and knowledge for supply chain leaders and managers within the organisation are implemented

3.5

Workforce digital coaching and mentoring program is developed and implemented

4

Review and report ondigitalsupply chain capabilities

4.1

Workforce digital supply chain capabilities are monitored

4.2

Workforce digital capability programs and implementation strategies are evaluated and analysed

4.3

Supply chain workforce digital capabilities and recommendations are reported to approved personnel

4.4

Workforce digital capability strategy plan is revised

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria on at least one occasion and includes

analysing supply chain industry requirements

communicating with stakeholders

conducting reviews

developing and implementing coaching and mentoring programs

developing and revising workforce digital capability strategic plans

disseminating information to personnel

identifying and mapping workforce gaps in digital knowledge and skills

implementing organisational policies and procedures

monitoring and reviewing workforce digital capabilities

preparing reports

reviewing and evaluating training and professional development programs

undertaking evaluations

using digital tools and equipment

working with personnel to enhance digital knowledge and skills.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all the requirements of the elements and performance criteria and includes knowledge of

analysis methods and tools

communication methods and tools

digital capability gap mapping

digital literacy requirements

digital software, hardware, tools and equipment

evaluation methods for training and professional development programs

industry requirements for digital supply chain

information dissemination methods and tools

organisational policies and procedures

plans for training

programs for coaching and mentoring

review requirements and report preparation

strategies to enhance workforce digital supply chain capabilities

techniques for identifying and mapping workforce gaps in digital knowledge and skills

workforce digital capability strategic plans.

Assessors must hold credentials specified within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must satisfy the Principles of Assessment and Rules of Evidence and all regulatory requirements included within the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so. Where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment must include access to a range of

exercises, case studies or other simulations

materials and tools including digital supply chain equipment used in industry

documentation including organisational policies and procedures, industry standards, regulations, codes of practice, operational manuals and equipment specifications.

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Cross sector

X - Logistics